12-month Fixed Term Contract, with the potential to extend an additional 12/18 months.

About Us

At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice.
We’re innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world-class SaaS products.

Culture matters to us. Celebrated as one of the ‘Sunday Times UK's Best Places to Work’ companies, our culture as an inclusive and forward-thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for everyone.

How you’ll make an impact

As a Training Consultant you will be driven and have a passion for high quality face to face training. Driving practice success and showing practices how our solutions are crucial to patients getting access to dental care. You will be working closely with the wider training consultants and the training team leader on how to deliver professional training.

What you'll do

• Train our customers in the use of our software within their own practice environment.
• Include configuration of the software to meet customer requirements, ensuring the best practice training to maximise usage of the software and associated modules.
• To assist training leader with production of Training related documents and associated tasks.
• To assist the Project Manager with the planning and delivery of new projects in an ever-changing environment.
• To train other Software of Excellence staff in the software as and when required.
• To promote and train software features in such a way as to maximise usage of our products to assist both the customer and the Company to maximise revenue streams.
• To assist in the planning and delivery at Software of Excellence User days and Trade shows.
• It is a requirement that whilst you will be on customer site for most of the training, you will be expected to have suitable facilities to work from home when delivering On-Line training, as well as providing support backup etc. when required.

What you’ll bring with you

• Good professional customer service experience on a face to face level is essential, together with the ability to withstand a very busy and challenging role.
• Excellent communication skills, both with External customers and with Internal teams, with the ability to demonstrate the way forward whilst working on your own initiative. A work ethic with the desire to exceed expectations.
• Previous training experience and or a training qualification.
• A1 and V1 assessor awards, experience of e-learning + delivering
• C+G customer service is preferable to this role.
• Dental experience will be an advantage.
• Must be highly motivated and capable of working as an effective team player, you will need to rely on the internal teams to make sure your sites are installed without problems.
• Previous experience working away from home as a sole representative of a company is advantageous. You should expect to be away from home Monday to Friday as a guideline.

Our Hiring Process

We've made our process as simple as possible whilst also allowing you to meet multiple members of the team, giving us valuable viewpoints on your experience.

• Intro call with our TA team
• A hiring manager interview (15/20min presentation/scenario followed by Q&A). 
• We aim to get you through our process in about 10 days.

We look forward to hearing from you!