Data Analytics Manager
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About Us
At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice.
We’re innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world-class SaaS products.
Culture matters to us. Celebrated as one of the ‘Sunday Times UK's Best Places to Work’ companies, our culture as an inclusive and forward-thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for everyone.
What We Do
Tech for good! Our SaaS product Dentally, solves real-world problems across three core areas.
Clinical; AI‑powered diagnostics and note-taking, giving dentists an extra set of expert eyes on every x‑ray, further detecting subtle signs across conditions and boosting clinical accuracy in seconds.
Practice Management - Automating everything, ensuring dental practices get admin done quicker! Payments, Workflows & Patient Management, 3rd Party Integration, Reporting and Staff Instant Messaging.
Patient Experience - A digital-first experience that empowers patients to manage appointments, complete medical forms, and make payments - all from their own device. No more old-school phone calls and paper forms.
Product Development Culture
We are problem solvers, not ticket takers.
We champion creative problem-solving and value autonomy, trust, and impactful outcomes over rigid processes. Delivering improvements rapidly, we engage in iterative 6-week cycles, addressing user needs and enabling technical innovation - balancing technical debt, bugs, and team growth. We are a continuous delivery focused group, shipping changes to production 200+ times per month.
At our core is the customer. Every solution we deliver is crafted with customer success in mind, building relationships that go beyond transactions and ensuring that as team members, we all prioritise customer success in every aspect of our work. We build software that delivers value for our users and resist the urge to over-engineer our solutions. We let our users and the data tell us where we go next
Our Tech & Tools
AWS, AWS Serverless, Azure
AWS CDK for C#, SST
ECS, Linux, Ansible, Packer
New Relic, Insight Hub
Product Development Stacks:
Ruby, Ruby on Rails, Ember.js, JavaScript
NodeJS, TypeScript, Angular, TailwindCSS
.NET 7, Blazor WebAssembly
Puma, Sidekiq
Postgres, Redis
GitHub, AzureDevOps, Slite, Slack
Your Impact
his is a high-impact analytics role that is responsible for driving business and product insight and allowing HSO to measure, understand, and deliver value to its clients.
As the Manager, Data Analytics, Business & Product Insights, you will act as the primary owner of analytics delivery, ensuring that insight work is focused on the highest-value questions facing Product, Commercial, and Customer teams. You will combine strong hands-on analytical capability with sound commercial judgement, and the ability to prioritise effectively in a fast-moving environment to deliver value.
The role covers complex meaningful problems on the customer, commercial, product performance, experimentation, and ROI-driven insights. You will manage one analyst initially, with scope for the role and team to grow as impact and organisational priorities evolve.
This role reports to the Head of Data & AI and works in close partnership with Data Engineering, Product, Engineering, and Commercial leadership.
What You'll Do
Act as the single point of contact for analytics requests across Product, Commercial, Customer, and Revenue teams.
Shape, prioritise, and sequence analytics work based on business value, strategic importance, and available capacity.
Balance short-term operational needs with longer-term, scalable insight, explicitly focusing on greatest impact and escalate prioritisation conflicts where required, with the Head of Data & AI.
Generate actionable, data-led insights into product performance and customer behaviour, linking feature usage to retention, growth, recall effectiveness, and commercial outcomes, and clearly communicate product value to support strategic decision-making and legacy platform migration.
Help shape and evolve experimentation and causal analysis practices in partnership with Product and Engineering and the Head of Data and AI.
Support well-designed experiments through strong hypothesis framing, metric selection, and post-test deep dive analysis, and applying advanced analytical techniques (e.g. causal analysis, forecasting, segmentation) to extract insight, drive learning, and de-risk product and commercial decisions
Ensure continuity of critical customer and commercial analytics
Identify opportunities to simplify, automate, or self-serve legacy reporting and insights over time.
Reduce reliance on manual or low-value analytics activities, refocusing effort on scalable, and high impact insight.
Remain strongly hands-on in analytics, particularly in the early stages of the role., where you will code in SQL and/or Python to create analytical models.
Design and deliver advanced analyses, including churn and risk modelling, forecasting, and performance deep dives.
Review and quality-assure analytical outputs to ensure accuracy, clarity, and relevance.
Lead and develop a high-performing team, motivating and inspiring your team to reach and exceed all set targets and KPIs
Coach team members in best practices, fostering a culture of continuous development
Ensure all team members have clear, up-to-date Individual Development Plans (IDPs), and receive regular performance reviews and meaningful 1:1 conversations to support growth, engagement, and accountability
Maintain a trusting, collaborative environment, enabling the team to thrive
Lead the recruitment efforts for your team, identifying and hiring top talent
Promote an inclusive and diverse culture, in line with the Henry Schein One values
What You'll Bring With You
Proven experience as a Data Analytics Manager operating with significant ownership and autonomy.
Demonstrated ability to deliver high-impact insights across product, commercial, and customer domains. Experienced in prioritising and delivering analytics work in fast-paced, evolving environments.
Exposure to healthcare or regulated environments is desirable but not essential.
Advanced SQL skills, with the ability to work confidently across large, complex datasets.
Strong analytical modelling skills, including forecasting, client segmentation, and risk or churn analysis.
Experience working with modern analytics engineering concepts, including dbt or similar tooling.
Familiarity with experimentation, causal analysis, and evaluation of product and commercial initiatives.
Comfortable working in cloud-based analytics environments; familiarity with AWS analytics or ML services is a plus but not essential.
Strong commercial judgement, with a clear focus on ROI and value creation.
Excellent communication and influencing skills, who can translate complex analysis into clear, compelling insights that inform business decisions.
Willing to challenge the status quo and focus effort on what delivers the greatest impact.
Diversity
Diversity at Henry Schein One is all about you being you. Diversity and inclusion are integral to every aspect of our business, we push boundaries fuelled by a diverse set of voices and a desire to make a difference. We are proud to be an equal-opportunity employer. All qualified candidates are considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. We welcome everyone to our team; we foster creativity and ambition throughout our business. We’re making a difference every day and you can too.
Our Values
Everyone at Henry Schein One is encouraged to live and demonstrate our core values:
Community
Each Person is as Important as the Next
Open Communication
Diversity & Inclusion
Caring
Corporate Citizenship
Shared Success
Career
Ethics
Recognise Creativity & Encourage it
People are our Greatest Asset
Our Hiring Process
We've made our process as simple as possible whilst also allowing you to meet multiple members of the team, giving us valuable viewpoints on your experience. Everything is on Zoom and we aim to get you through our process in about 2 weeks.
Intro call with a member of our Talent Team
1st stage interview with the hiring manager
2nd stage technical (Engineering) or case study (Product/Design) interview
*Senior level roles typically involve a 3rd stage with our leadership team*
We look forward to hearing from you :)
- Department
- Data
- Role
- Manager, Data Analytics
- Locations
- Remote (UK)
- Remote status
- Fully Remote
- Employment type
- Full-time
About Henry Schein One
We are a leading provider of dental technology solutions, and we are committed to developing innovative products and services that help dental professionals deliver the best possible care to their patients.
If you are passionate about dental technology and want to be part of a team that is making a difference, then Henry Schein One is the place for you. We offer a variety of career opportunities, from software development to customer support. We are always looking for talented and motivated individuals to join our team.
Together, we can change the future of dental care.
Here are some of the ways we are changing the future of dental technology:
- We are developing cloud-based practice management software that makes it easier for dental professionals to manage their practices.
- We are developing artificial intelligence-powered tools that help dentists diagnose and treat dental conditions more accurately.
- We are developing teledentistry solutions that make it possible for dentists to provide care to patients in remote areas.
- We are developing virtual reality and augmented reality tools that help dentists train and educate their patients.
We are just getting started. We are committed to changing the future of dental care, and we need your help. Join us and be part of the team that is making a difference.